MediDrive invests in SPRYT to advance AI-driven care access, improving scheduling, transportation, and the patient experience.
MediDrive, a US healthcare logistics and transportation innovator with a focus on Non-Emergency Medical Transportation (NEMT), announced a strategic investment in SPRYT, the Irish health-tech startup that developed Asa, an AI receptionist platform that has won awards and improved patient access and attendance.
This initiative reflects MediDrive’s dedication to creating the healthcare transportation industry’s most sophisticated and interconnected ecosystem, where scheduling and receiving care are effortlessly integrated into a single experience.
SPRYT’s AI platform offers a logical extension of MediDrive’s goal as it grows its national presence and technological leadership in NEMT.
Patients will be able to plan and manage transportation, by car, shuttle, or non-emergency medical vehicle, at the same time they schedule their appointment due to this relationship, which will directly connect MediDrive’s Transportation Management System with Asa.
The integrated approach results in quantifiable advantages for health systems, including fewer missed appointments, more efficient operations, and more patient involvement across a range of patient demographics.
For healthcare payers offering transportation benefits, the integration of SPRYT and MediDrive introduces greater efficiency and operational visibility.
By combining AI-driven appointment scheduling with automated ride coordination, the joint solution helps improve appointment adherence, leading to better health outcomes and lower avoidable downstream costs.
It also enables more predictable use of transportation benefits by reducing last-minute or unnecessary trip requests, while easing business administrative workloads through automated communication and workflows.
At the same time, the integration enhances the member experience, particularly for high-need and chronically ill populations that rely on dependable access to care.
Payers can better monitor network performance and guarantee their members receive the care they are entitled to when scheduling, communication, and ride logistics are all completely transparent.
“SPRYT has built one of the most compelling AI platforms in healthcare, redefining how patients connect with care,”
said Alan J. Murray, President and CEO of MediDrive.
“Integrating our nationwide transport network with their AI engine creates a powerful opportunity to improve access to care at scale. Together, we can eliminate one of the biggest barriers in healthcare—getting patients to the appointments they’ve already said ‘yes’ to.”
