Challenge — The hundreds of digitally transformed Valvoline Instant Oil Change locations run by franchisee Henley Enterprises can’t function without widearea network (WAN) connectivity and outages were occurring too often for comfort. Downtime crippled essential functions such as the ability to accept credit card payments, and Henley sought ways to avoid relying solely on wired broadband.
Solution — Henley Enterprises deployed Ericsson’s enterprise wireless solutions in each of its locations. These all-in-one hybrid WAN routers support cellular and wired connectivity and include Wi-Fi, a zone-based firewall, and extensive cloud-based network and security management features and integrations.
Benefits — This solution featuring multiWAN flexibility with built-in cellular connectivity has helped Henley Enterprises squelch network downtime and streamline IT operations across its considerable footprint of Valvoline service centers creating marked cost savings and new efficiencies while bolstering the customer experience.